Maintenance

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al_ebp_colorWhen it comes to your business communications you need fast and effective telephone system support and maintenance. For customers with Alcatel phone systems, our support services have been carefully structured with your business in mind.

Our dedicated Alcatel Maintenance Team provides quick response to all your enquiries whether you just need advice on system settings and operation or an urgent on site Alcatel Engineer visit.

Why choose Stratotel for your Alcatel Support?

Alcatel system support
If you switch your existing Alcatel support contract to us we will:
  1. Send one of our Alcatel Certified Engineers to carry out a detailed audit on your current communications system
  2. Review your system programming and make necessary changes
  3. Cleanse and back up your database to ensure efficient operation
  4. Advise you on potential productivity enhancement or cost savings
Our customers stay with Stratotel Maintenance Services because:
  1. All our maintenance work is carried out by our own in-house Alcatel Certified Engineers
  2. We are able to save customers up to 35% on their annual maintenance contract and provide superior service and support
  3. Our Technical Helpdesk provides you with access to our specialist technical team immediately without having to wait for call-backs
  4. We provide urgent onsite visits within 4 hours in London and the South of England

Simply put, our Engineers provide the best Alcatel Support in the South of England.

Thinking of switching to us?

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